IT Support and Maintenance
As your company's IT infrastructure starts to grow, it becomes the most crucial and integral part of your business. That even a minor hardware or software glitch can have an impact on your business performance.
At Leon Tech Group, we focus on providing excellent IT Support and Maintenance services ensuring that your IT systems are running smoothly and safely. We understand that every minute your systems are not functioning properly, your business performance is affected. Our team of support engineers are ready to assist you in solving any IT issues efficiently with minimal downtime.
Leon Tech Group are dedicated to providing excellent IT Support and Maintenance services in London.
IT Support & Maintenance Services
With decades of experience Leon Tech Group has fine-tuned a process in creating bespoke IT Support and Maintenance services for diverse businesses. We understand that every company operates differently, therefore we are able to create a support plan that fits your business needs and bring you the peace of mind that no matter what goes wrong, we are just a phone call away.
To better understand your business we perform an initial consultation, and a detailed survey to analyse the functions and operations of your company.
We offer fully bespoke IT Support and Maintenance services.
- ISP Diagnostics & Management - Our support engineers will monitor your internet connection and liaise with the ISP, if any issues may rise.
- Firewall Management - Our security engineers will manage your network security policy across on premise firewall.
- IT Infrastructure Health Check - Our expert engineers can help you understand and optimise your current infrastructure to ensure you are getting maximum performance out of your network.
- Network Monitoring & Alerting Service - Reduce network outages and quickly detect, diagnose, and resolve network performance issues with affordable, easy-to-use network monitoring software.
- Server Support and Maintenance - Our server engineers will monitor and quickly detect, diagnose, and resolve any server related hardware and software issues.
- Disaster Server Recovery - Our engineers will recover and repair any software or hardware related issues, restore corrupted data, repair Exchange, MS SQL or Sharepoint database on Windows or Linux servers.
- Remote Server Administration for MSP and Hosting Providers- Our engineers will provide full server management and end user support 24/7.
- Technical Helpdesk & Remote Support - Our technical support team will assist you and remotely connect to your computer and resolve any software related issues.
- On-Site IT Support - Our On-site engineers will assist you and resolve any software and hardware related issues.
- On-Site Computer Maintenance - Our engineers will perform maintenance and hardware checks on all computers.
- Software & Asset Management - We can maintain inventory of your hardware and software, and track asset details throughout its lifecycle.
Benefits of Outsourced IT Support & Maintenance
As an owner of a company, you have probably thought of outsourcing some aspect of your business. More companies are recognising the importance of their IT and are opting into Outsourced IT Support services with a dedicated company, like Leon Tech Group. With combined years of experience and excellent customer service, we provide businesses with a fully bespoke IT Support Solutions.
Here are some of the benefits.
- Reduce Labour Costs - Hiring and training your IT staff can be very expensive, and don't always live up to your expectations. Outsourcing allows your human resources focus where you need them most.
- Qualified doesn't Equal Experienced - Although it's easy to be seduced by dazzling qualification, their knowledge is all limited to text books. At Leon Tech Group, apart from being qualified, our engineers go through extensive problem solving situations which gives them the experience they need to solve IT Issues promptly.
- Stay Focused on Your Core Business - Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted with IT problems.
Why Choose Leon Tech Group as your IT Support provider?
Belonging to one of the most reliable IT support firms located in the city of London, Our team is dedicated to give you improved productivity whilst reducing stress by using the most suitable and efficient IT solutions. In our perspective, a strong IT infrastructure serves as the foundation of a successful business.
At Leon Tech Group:
- We focus on providing excellent Bespoke IT Support and Maintenance services.
- We understand that every minute your systems are not functioning properly, your business performance is affected.
- Our engineers are specifically trained to effectively tackle multiple issues, while engaged in solving nearly any technology challenge.
- We have decades of experience and excellent customer service.
- We offer short-term contracts and that is because we do believe in the effectiveness of our service and we are confident in keeping our clients satisfied.
Contact Leon Tech Group today to find out more, or to arrange a free IT Audit to help you understand and optimise your current IT infrastructure to ensure you are getting maximum performance.